Buzo

Some people will argue that it's all about the food in a restaurant and that service shouldn't come into it. These people haven't been served by enough sub-standard waiters. A really great restaurant needs that mix of excellent floor staff and great food. And if there's a better equipped team than Traci Trinder and co at Buzo to deal with the hungry, loud hordes, we'd like to see it.

Buzo is not a fine diner. You won't get layers of starched, Tuscan, lavender-scented tableclothes; nor will there be two types of butter churned from the restaurant's very own cow. What you will get is food you can party with.

At the helm of this Italia festa is Traci Trinder – maitre d'awesome. She keeps the floor running overtime while Todd Garrett and James Hird are in the back banging out the likes of deep-fried chicken wings with balsamic vinegar and chilli and the legendary truffle lasagne.

What, then, makes the service here? It's the fact that this rambunctious Italian restaurant requires a firm hand to keep it in check. And that firm hand is on the end of Trinder's arm. She and her team are the opposite of the floaty, serene waiters you see in so many fine dining establishments. Buzo is all about the fun – and so is the service. Myffy Rigby