Fratelli Fresh - Bridge Street CBD

One of the most disgraceful displays of service I have ever had. We called ahead and were informed that there wouldnt be any wait. We got there only to sit in the bar and wait 45min for a table. They didnt transfer our drinks from the bar so had no idea which wine we were drinking when we asked for a another glass. When the beers arrived they were light when we had previously been drinking tap beer. By the time anyone cam round to see us we had decided on a few pastas, a couple of mains and sides to share between the 4 of us. However we werent informed of all of the dishes that were no longer available because no-one had othered to let us know when they handed us the menus. Every course we ordered had something that we wanted missing! Disappointing as no-one wants to have their second or third choice. The pastas came out quiclky, before the beers actually. We got one we didnt order and were missing the one we really were looking forward to. It eventually came. So did the side dishes that we ordered with our mains. Needless to say we didnt see much of that waitress anymore. She was replaced with a slightly more competant server. The food was good but nothing that is not available at so many other lovely Italian resaurants.

Posted on Thu 24 May 2012 00:00:35

One of the most disgraceful displays of service I have ever had. We called ahead and were informed that there wouldnt be any wait. We got there only to sit in the bar and wait 45min for a table. They didnt transfer our drinks from the bar so had no idea which wine we were drinking when we asked for a another glass. When the beers arrived they were light when we had previously been drinking tap beer. By the time anyone cam round to see us we had decided on a few pastas, a couple of mains and sides to share between the 4 of us. However we werent informed of all of the dishes that were no longer available because no-one had othered to let us know when they handed us the menus. Every course we ordered had something that we wanted missing! Disappointing as no-one wants to have their second or third choice. The pastas came out quiclky, before the beers actually. We got one we didnt order and were missing the one we really were looking forward to. It eventually came. So did the side dishes that we ordered with our mains. Needless to say we didnt see much of that waitress anymore. She was replaced with a slightly more competant server. The food was good but nothing that is not available at so many other lovely Italian resaurants.

Posted on Thu 24 May 2012 00:00:35

One of the most disgraceful displays of service I have ever had. We called ahead and were informed that there wouldnt be any wait. We got there only to sit in the bar and wait 45min for a table. They didnt transfer our drinks from the bar so had no idea which wine we were drinking when we asked for a another glass. When the beers arrived they were light when we had previously been drinking tap beer. By the time anyone cam round to see us we had decided on a few pastas, a couple of mains and sides to share between the 4 of us. However we werent informed of all of the dishes that were no longer available because no-one had othered to let us know when they handed us the menus. Every course we ordered had something that we wanted missing! Disappointing as no-one wants to have their second or third choice. The pastas came out quiclky, before the beers actually. We got one we didnt order and were missing the one we really were looking forward to. It eventually came. So did the side dishes that we ordered with our mains. Needless to say we didnt see much of that waitress anymore. She was replaced with a slightly more competant server. The food was good but nothing that is not available at so many other lovely Italian resaurants.

Posted on Thu 24 May 2012 00:00:35

One of the most disgraceful displays of service I have ever had. We called ahead and were informed that there wouldnt be any wait. We got there only to sit in the bar and wait 45min for a table. They didnt transfer our drinks from the bar so had no idea which wine we were drinking when we asked for a another glass. When the beers arrived they were light when we had previously been drinking tap beer. By the time anyone cam round to see us we had decided on a few pastas, a couple of mains and sides to share between the 4 of us. However we werent informed of all of the dishes that were no longer available because no-one had othered to let us know when they handed us the menus. Every course we ordered had something that we wanted missing! Disappointing as no-one wants to have their second or third choice. The pastas came out quiclky, before the beers actually. We got one we didnt order and were missing the one we really were looking forward to. It eventually came. So did the side dishes that we ordered with our mains. Needless to say we didnt see much of that waitress anymore. She was replaced with a slightly more competant server. The food was good but nothing that is not available at so many other lovely Italian resaurants.

Posted on Thu 24 May 2012 00:00:35

One of the most disgraceful displays of service I have ever had. We called ahead and were informed that there wouldnt be any wait. We got there only to sit in the bar and wait 45min for a table. They didnt transfer our drinks from the bar so had no idea which wine we were drinking when we asked for a another glass. When the beers arrived they were light when we had previously been drinking tap beer. By the time anyone cam round to see us we had decided on a few pastas, a couple of mains and sides to share between the 4 of us. However we werent informed of all of the dishes that were no longer available because no-one had othered to let us know when they handed us the menus. Every course we ordered had something that we wanted missing! Disappointing as no-one wants to have their second or third choice. The pastas came out quiclky, before the beers actually. We got one we didnt order and were missing the one we really were looking forward to. It eventually came. So did the side dishes that we ordered with our mains. Needless to say we didnt see much of that waitress anymore. She was replaced with a slightly more competant server. The food was good but nothing that is not available at so many other lovely Italian resaurants.

Posted on Thu 24 May 2012 00:00:35

One of the most disgraceful displays of service I have ever had. We called ahead and were informed that there wouldnt be any wait. We got there only to sit in the bar and wait 45min for a table. They didnt transfer our drinks from the bar so had no idea which wine we were drinking when we asked for a another glass. When the beers arrived they were light when we had previously been drinking tap beer. By the time anyone cam round to see us we had decided on a few pastas, a couple of mains and sides to share between the 4 of us. However we werent informed of all of the dishes that were no longer available because no-one had othered to let us know when they handed us the menus. Every course we ordered had something that we wanted missing! Disappointing as no-one wants to have their second or third choice. The pastas came out quiclky, before the beers actually. We got one we didnt order and were missing the one we really were looking forward to. It eventually came. So did the side dishes that we ordered with our mains. Needless to say we didnt see much of that waitress anymore. She was replaced with a slightly more competant server. The food was good but nothing that is not available at so many other lovely Italian resaurants.

Posted on Thu 24 May 2012 00:00:35

One of the most disgraceful displays of service I have ever had. We called ahead and were informed that there wouldnt be any wait. We got there only to sit in the bar and wait 45min for a table. They didnt transfer our drinks from the bar so had no idea which wine we were drinking when we asked for a another glass. When the beers arrived they were light when we had previously been drinking tap beer. By the time anyone cam round to see us we had decided on a few pastas, a couple of mains and sides to share between the 4 of us. However we werent informed of all of the dishes that were no longer available because no-one had othered to let us know when they handed us the menus. Every course we ordered had something that we wanted missing! Disappointing as no-one wants to have their second or third choice. The pastas came out quiclky, before the beers actually. We got one we didnt order and were missing the one we really were looking forward to. It eventually came. So did the side dishes that we ordered with our mains. Needless to say we didnt see much of that waitress anymore. She was replaced with a slightly more competant server. The food was good but nothing that is not available at so many other lovely Italian resaurants.

Posted on Thu 24 May 2012 00:00:35

One of the most disgraceful displays of service I have ever had. We called ahead and were informed that there wouldnt be any wait. We got there only to sit in the bar and wait 45min for a table. They didnt transfer our drinks from the bar so had no idea which wine we were drinking when we asked for a another glass. When the beers arrived they were light when we had previously been drinking tap beer. By the time anyone cam round to see us we had decided on a few pastas, a couple of mains and sides to share between the 4 of us. However we werent informed of all of the dishes that were no longer available because no-one had othered to let us know when they handed us the menus. Every course we ordered had something that we wanted missing! Disappointing as no-one wants to have their second or third choice. The pastas came out quiclky, before the beers actually. We got one we didnt order and were missing the one we really were looking forward to. It eventually came. So did the side dishes that we ordered with our mains. Needless to say we didnt see much of that waitress anymore. She was replaced with a slightly more competant server. The food was good but nothing that is not available at so many other lovely Italian resaurants.

Posted on Thu 24 May 2012 00:00:35

One of the most disgraceful displays of service I have ever had. We called ahead and were informed that there wouldnt be any wait. We got there only to sit in the bar and wait 45min for a table. They didnt transfer our drinks from the bar so had no idea which wine we were drinking when we asked for a another glass. When the beers arrived they were light when we had previously been drinking tap beer. By the time anyone cam round to see us we had decided on a few pastas, a couple of mains and sides to share between the 4 of us. However we werent informed of all of the dishes that were no longer available because no-one had othered to let us know when they handed us the menus. Every course we ordered had something that we wanted missing! Disappointing as no-one wants to have their second or third choice. The pastas came out quiclky, before the beers actually. We got one we didnt order and were missing the one we really were looking forward to. It eventually came. So did the side dishes that we ordered with our mains. Needless to say we didnt see much of that waitress anymore. She was replaced with a slightly more competant server. The food was good but nothing that is not available at so many other lovely Italian resaurants.

Posted on Thu 24 May 2012 00:00:35

One of the most disgraceful displays of service I have ever had. We called ahead and were informed that there wouldnt be any wait. We got there only to sit in the bar and wait 45min for a table. They didnt transfer our drinks from the bar so had no idea which wine we were drinking when we asked for a another glass. When the beers arrived they were light when we had previously been drinking tap beer. By the time anyone cam round to see us we had decided on a few pastas, a couple of mains and sides to share between the 4 of us. However we werent informed of all of the dishes that were no longer available because no-one had othered to let us know when they handed us the menus. Every course we ordered had something that we wanted missing! Disappointing as no-one wants to have their second or third choice. The pastas came out quiclky, before the beers actually. We got one we didnt order and were missing the one we really were looking forward to. It eventually came. So did the side dishes that we ordered with our mains. Needless to say we didnt see much of that waitress anymore. She was replaced with a slightly more competant server. The food was good but nothing that is not available at so many other lovely Italian resaurants.

Posted on Thu 24 May 2012 00:00:35

One of the most disgraceful displays of service I have ever had. We called ahead and were informed that there wouldnt be any wait. We got there only to sit in the bar and wait 45min for a table. They didnt transfer our drinks from the bar so had no idea which wine we were drinking when we asked for a another glass. When the beers arrived they were light when we had previously been drinking tap beer. By the time anyone cam round to see us we had decided on a few pastas, a couple of mains and sides to share between the 4 of us. However we werent informed of all of the dishes that were no longer available because no-one had othered to let us know when they handed us the menus. Every course we ordered had something that we wanted missing! Disappointing as no-one wants to have their second or third choice. The pastas came out quiclky, before the beers actually. We got one we didnt order and were missing the one we really were looking forward to. It eventually came. So did the side dishes that we ordered with our mains. Needless to say we didnt see much of that waitress anymore. She was replaced with a slightly more competant server. The food was good but nothing that is not available at so many other lovely Italian resaurants.

Posted on Thu 24 May 2012 00:00:35

One of the most disgraceful displays of service I have ever had. We called ahead and were informed that there wouldnt be any wait. We got there only to sit in the bar and wait 45min for a table. They didnt transfer our drinks from the bar so had no idea which wine we were drinking when we asked for a another glass. When the beers arrived they were light when we had previously been drinking tap beer. By the time anyone cam round to see us we had decided on a few pastas, a couple of mains and sides to share between the 4 of us. However we werent informed of all of the dishes that were no longer available because no-one had othered to let us know when they handed us the menus. Every course we ordered had something that we wanted missing! Disappointing as no-one wants to have their second or third choice. The pastas came out quiclky, before the beers actually. We got one we didnt order and were missing the one we really were looking forward to. It eventually came. So did the side dishes that we ordered with our mains. Needless to say we didnt see much of that waitress anymore. She was replaced with a slightly more competant server. The food was good but nothing that is not available at so many other lovely Italian resaurants.

Posted on Thu 24 May 2012 00:00:35

Our small team of five went today for a work lunch.  Luckily, I called the day before to make a booking and was told not only that no bookings were taken but that if we weren't all there and on the wait list before 12pm when they open, that there was no chance we would be seated for lunch.  We arrived at 11:45am and were already on the second page of a hand written wait list.  We waited almost 30 mins to be seated during which we were asked 12 times by two different wait staff who we were.  It was very chaotic and a long queue of people behind us seemed to be in the same position.  During our hour and a half meal, we were waited on by four different wait staff, all of whom were clueless and rude or just clueless.  There were no menus, just a large and difficult to see blackboard that I had to read out to the other members of the table in a very noisy room.  Rating on service and organisation: poor.  Rating on food: excellent.  We might check back in six months to see if they've improved since we're only a block away.  However, as it is, we would never bring clients here.

Posted on Thu 02 Feb 2012 04:30:19

Our small team of five went today for a work lunch.  Luckily, I called the day before to make a booking and was told not only that no bookings were taken but that if we weren't all there and on the wait list before 12pm when they open, that there was no chance we would be seated for lunch.  We arrived at 11:45am and were already on the second page of a hand written wait list.  We waited almost 30 mins to be seated during which we were asked 12 times by two different wait staff who we were.  It was very chaotic and a long queue of people behind us seemed to be in the same position.  During our hour and a half meal, we were waited on by four different wait staff, all of whom were clueless and rude or just clueless.  There were no menus, just a large and difficult to see blackboard that I had to read out to the other members of the table in a very noisy room.  Rating on service and organisation: poor.  Rating on food: excellent.  We might check back in six months to see if they've improved since we're only a block away.  However, as it is, we would never bring clients here.

Posted on Thu 02 Feb 2012 04:30:19